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REDESIGNED ANTI CLOGGING FILTER: Unlike some other IEMs on the market, MOONDROP implements an acoustical damper and filters into one package in order to make precise control of frequency response. Its inner damper suffers some risk of contamination by vapor or earwax which causes volume imbalance. To fix that we developed a new triple-layer anti-clogging filter/damper. It effectively reduces risk of clogging issues that ends with volume imbalance.
All our products finished after April 2020 will come with this filter, our official store has them in stock already. Users suffering volume imbalance can purchase/replace filters by their own.
PS: due to special design of our filter, we don't recommend any aftermarket filters as they may cause obvious acoustical degradation.
FILTER INSTRUCTION: 1. Please press on one side of the original filter with the tweezers until the filter cocks up.
2. Take out the original filter.
3. Get a new filter with tweezers.
4. Put the new filter in edges-justified.
5. Gently press the edge with the tweezers until the filter surface is flat. Then the installation is done.
SPECIFICATION:
Brand Name: MOONDROP
Product Name: Tweezer with 5 Pair filters for Moondrop Blessing 2
Color: Black
Material: Plastic
Pair of filters: 5 Pair
Designed for: MOONDROP Blessing 2
Package Content:
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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